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FAQ

Poop Retriever's FAQ

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  • How often should my yard be cleaned?
    We offer a number of options regarding poop retrieving. The most popular options are weekly and twice per week. Also, tailored scheduling can be aligned to suit your needs.
  • Can I request a specific day or days of service?
    Yes. Please note in order to keep our prices competitive we schedule our routes to better serve customers within adjacent vicinities on the same day. ​
  • How will my yard be serviced?
    Our poop retrieving techs will walk you entire yard each and every visit..."as we scoop beyond the obvious". Please keep in mind when lawns are not serviced regularly it can impact the quality of service in which we provide.
  • Can you work with my pet(s) in the yard?
    Yes we can, only if he or she is non-aggressive. ​
  • Will I have to sign a contract?
    Absolutely not, and our customers can still expect execeptional service each and every visit.
  • Can I request a 1 time poop scooping?
    Yes, one time scoopings are offered, contact us for pricing details. Also, are you having a special event for the upcoming weekend and you've already been retrieved, no worries...give us a call @ Poop Retriever we offer special pricing for existing customers. We like to call it "Poop Retrieving on Demand." ​
  • How am I billed?
    Customers are invoiced at the beginning of each month for the previous month of service via PayPal. We accept Visa, Master Card, Discover, Amex and cash is always an option.
  • How are services handled during a holiday week?
    Services will resume during a holiday week, keep in mind your normal service day(s) may be altered for the week only.
  • State one good reason why poop scooping services are necessary?
    Other than the obvious, since our inception we've noticed many bacterial carrying parasites feed off of dog poop. But did you know spiders flock to poop as well...therefore, regular scooping is imperative in minimizing these creepy crawlers.
  • Are you an Investor, Realtor or Property Management Company?"
    Once tenant has moved and another is moving into your property but the yard or common areas are full of poop, call us @ Poop Retriever for the final touch on your make ready process. Special pricing available.

Billing & Pricing

Payments Accepted

Customers are invoiced at the beginning of each month for the previous month of service via PayPal. We accept Visa, Master Card, Discover, Amex and cash is always an option.

Cancellation Policy

Customers can cancel at anytime and only will be billed for services rendered.

Satisfaction Guarantee

Poop Retriever continuously provide professional and exemplary pet waste removing solutions for all valued Poop Retriever customers. Our goal is clear, earn your trust and business one step at a time as "we scoop beyond the obvious".

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